Testimonials

Always wonderful to receive post like this! See the new boat information here.      

  Fantastic email in to us this week after handing over a Fairline Targa 48; makes it all worth while! "I saw ...

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At Bates Wharf, we pride ourselves on our level of customer service whether you are buying new or used, selling ...

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"We would like to thank, in no particular order, Claire for all her help, especially with the insurance and for ...

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About Bates Wharf

Originating from W Bates & Son, Bates Wharf Marine Sales has a wealth of history.

W Bates & Son are one of the long standing boatyards & marinas on the River Thames today, established over 150 years ago as “Taylor and Bates” building their first boats in the late 1800s.

W Bates & Son was formed in 1934. During the war with over 150 employees, air sea rescue vessels, sea plane tenders and the like were built for the MOD. Just after the war, the arrival of the famous and now classic “Star Craft” went into production. W Bates & Son were the founding boat building company at the conception of the now London Boat Show, exhibiting a 25’, 33’ & 40’ Star Craft in the “Marine Section” of the 1948 Motor Show in Olympia.

Established in 1992 by Richard Bates and David de Vere, Bates Wharf Marine Sales is well known as one of the leading boat brokers, and specialists in Sports Boat & Cruisers. In 2007, £1.7 million was invested into the largest boat showroom and chandlery on the river Thames. This complements our existing marina and workshop facilities. No longer do you have to endure the rain & cold in order to see the boat of your dreams. Adjacent to our main showroom we have a dedicated on land sales area and on water pontoon for our larger sports boats and cruisers. Meet the Chertsey team here.

In 1995 we opened our showroom in Sovereign Yacht Harbour (Eastbourne) which facilitates our expansion into the sailing market and larger power boats, Eastbourne offers full customer back up & support from our workshop and boatyard facilities all on site. Meet the Eastbourne team here.

More recently, in August 2008, we expanded to a third showroom and yard in Poole. Based near the lifting bridge, we are in a central location to all marinas and have full facilities on site, including sales, valeting, repairs and servicing. Meet the Poole team here.

As of April 2015, we are delighted to announce that Bates Wharf Marine Sales will represent Farline exclusively across the South Coast through our offices in Chertsey (Fairline London), Eastbourne (Fairline Eastbourne) and Southampton (Fairline Southampton). Meet the Southampton team here.

We are a member of the British Marine Boat Retailers & Brokers which is the trade association for the leisure marine industry and represents over 1500 marine businesses including boatbuilders, marina operators, sea schools, holiday operators and equipment and service providers. All companies are therefore members of the BMF and adhere to a Code of Practice giving you some assurance that they are carrying out business in accordance with best practice and legal standards. Notably:

  • Best standards of customer service to ensure that members act with honesty and integrity towards their customers
  • Observance of all relevant legal and regulatory requirements, including product and safety regulations
  • Contractual standards that ensure a high standard of responsibility to the customer in every transaction
  • How to deal with customer complaints efficiently & reasonably to ensure that customers continue to receive good customer service
  • Appropriate insurance cover so that customers are protected
  • Dedicated client account for holding customer monies

We are proud to be working with some of the leading names in the boating industry including Bayliner, Cooper, Sessa, Chris Craft, Beneteau Sail, Beneteau Power and Fairline.

We are also agents for Yamaha & Mercury Mercruiser engine sales, and servicing, and Benelli/Belassi personal watercraft.

All our offices are open seven days a week offering the complete service whether you are buying, selling or servicing your boat.

We look forward to hearing from you.

BOAT RETAILERS AND BROKERS_LANDSCAPE_BOXED_RGB

 

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