There are many aspects of the after sales service offered by Bates Wharf Marine Sales. After you have had your comprehensive handover from one of our experienced team and enjoyed your boat, our after sales service comes into play.
With all of the models we sell, the warranty duration varies so it is important to read your handbooks (provided at time of handover). If you have any warranty queries, please contact the office you purchased the boat from. Warranty packages are also available – contact us for more information.
For the majority of the engines, a strict servicing maintenance schedule must be adhered to, in order to maintain your warranty. Please refer to your manufacturers handbooks for the service intervals. At all offices we have on-site service agents available for your convenience and can arrange for your boat to be collected, serviced and returned to you*.
*by prior arrangement only.
At all four locations we have on-site valeting, maintenance and servicing facilities. Please contact the nearest office to your boat for a quote.
We have a dedicated parts office complete with chandlery shop – call us or pop in! See our details here.
At our Chertsey head office, we have our own W Bates & Son marina which is located on the River Thames. At our coastal offices we have long standing relationships with the surrounding marinas and will be happy to assist you.
At Bates Wharf, we offer the complete service whether you are buying, selling, cleaning or servicing your boat. We have onsite facilities at each office and sales staff available seven days a week for your every need.
For further information or quotes, please contact the relevant office where we will be happy to help!